'You told me today I couldn't cook without permission': Boss insists employee ask him before cooking anything, employee complies on 'the busiest night'

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  • 01
    Font - I'm not allowed to cook food off my own judgment in a semi-busy Fast Food Restaurant (KFC) and can only cook when you tell me to? Enjoy the coming storm of s
  • 02
    Font - So my previous job was as a cook at a local KFC which was one of the faster ones in the area. I had been there for 3 and a half years and didn't really have too many problems with management and I was actually friends with some of them. But then one of the senior staff got promoted to a shift- runner and that's when this already average job got worse.
  • 03
    Font - To put it into perspective because I had been at the job for a couple of years doing the same thing daily I knew my s I knew how much chicken we would need on a given night and I could pretty much do my chicken runs by myself and all the other managers let me do it because they were often too busy to watch and manage chicken.
  • 04
    Font - This newly promoted manager didn't like that I was bypassing her in the so-called chain of command and not listening to projections which were inaccurate the majority of the time and started getting annoyed. Sure sometimes we had a bit of wastage but everyone else agreed it was better to have a couple of pieces left over than to make a customer wait 30 mins continuously. So this manager had a go at me and our conversation went like this:
  • 05
    Font - Manager: Prankishspace4 you're not allowed to cook what you want. You have to wait till I tell you what to cook and cook exactly the amount I tell you to.
  • 06
    Font - Me: Even when it is super busy you want me to interrupt you packing orders and making burgers to get you to tell me what I already know needs cooking?
  • 07
    Art - Manager: Yes I don't care how busy I will tell you what to cook you have to wait for me to tell you!
  • 08
    Font - This happened on a Tuesday night the busiest night at KFC where I live due to a promotion on chicken (9 pieces for $10.95). So I didn't cook unless she told me to and in a matter of 30-45 mins we were out of the original and spicy chicken with drive-thru full and many customers waiting on chicken. The
  • 09
    Font - manager walks out back and me and the other cook are laughing cleaning things and sweeping the floor. No chicken was down the fryers were on cool so it would take a bit to heat up and nothing was set up. The manager proceeded to yell at us asking why there was no chicken cooking and saying customers were waiting
  • 10
    Font - and they were completely out.. I just turned to her and said "well you told me today I couldn't cook without permission and you haven't told us to cook for the past hour". The amount of complaints off customers having a and p go at staff members was insane.
  • 11
    Font - Sure I was behind for the remainder of my shift and we got a lot of flak from customers that night but she started letting us cook to judgment from then on. Plenty more stories of b from KFC of illegal things happening. Super glad to be out of that s hole.
  • 12
    Font - Edit: you guys seemed to love this! Plenty of other s stories from my time serving at kfc. Just some clarifying info of more info 9 piece meal super popular could only cook 54 pieces per original clam shell and 36 pieces per spicy clam shell. Meant it usually goes quick as h on Tuesdays. This was in Australia yes we have burgers at kfc. Yes projections were wrong majority of the time and yes I have plenty more stories just like this because I feel fast food breeds this type of story
  • 13
    Gesture - CoderJoe1 Sounds like she was Miss-management.
  • 14
    Font - Ashtontr Dang there's a lot of managers like that at KFC. I read a story a month or two ago of the exact same thing happening, except for the other guy it was lunch rush. Did this happen to you two different times? Genuinely curious if it was you twice lol.
  • 15
    Font - Jama 100 Seradori I loved my senior cooks; they knew theirs and life was easier when I let them manage the chicken levels. I would've loved there to have been better labour allowances though. 84 Reply Share Prankishspace4 OP. Yeah I feel ya for sure. Head office decided to cut wages and led to the managers cutting hours and trying make people clock off early and s. Which Forced a lot of us older people to be like w nah I'm out
  • 16
    Font - Ice-Negative I used to work at Popeyes while at university and it was the same. Sometimes we took a chance of it was getting busy but sometimes it didn't. The worst was closing time, we would start cleaning around 9:00 to close at 11. If it wasn't busy, and I left by 11:14, I could catch the bus and be home in 20 minutes, if I missed the 11:14 bus, it would take about an hour to get home.
  • 17
    Font - I remember one night, it for really busy and the guy I was with wanted to put down enough to get ahead of the rush and as soon as he did it, people stopped coming in! He laid low and got the stink eye for the rest of the night from the manager.
  • 18
    Font - Prankishspace4 OP. Hahahahaha classic. And they always remember that one time you cooked to much right. Not the hundreds of times you were on the money lol
  • 19
    Font - TH Primelegend39 In KFC you don't want to run fowl of management.

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